The reception area is, ironically, one of the most overlooked spaces in your office. While it provides the first impression to any visitors or potential customers, many businesses ignore the opportunity to create an updated reception area that is inviting to customers. Investing in your reception area makeover can go a long way in creating a welcoming environment that puts your customers and visitors at ease, sets the tone for the rest of the interaction, and can ultimately help you to win new customers and retain existing ones, all while increasing productivity and employee morale!

Signs You Need a Makeover

If you’re wondering whether your reception area is in need of a makeover, here are a few signs to look out for. If this sounds like you, our office design services are standing by.

Outdated Furniture

Is your furniture looking shabby or worn out? If your chairs and sofas are torn, frayed or outdated, it might be time to consider investing in new pieces that look more modern and stylish.

Dull Decor

When was the last time you changed up the décor in your reception area? If you’ve had the same artwork and decorations for years, it could be time for a refresh.

Cluttered Space

A cluttered reception area can give visitors a bad first impression of your business. Piles of paper, decades old magazines, and unused furniture belong at garage sales, not inside your front door.

Tips for Furnishing & Decorating Your Reception Area

Consider Your Layout

The layout of your reception area should be carefully planned to create a welcoming and spacious environment. Choose furniture that is functional, comfortable and easy to maintain, and arrange it in a way that maximizes space.

Choose Furniture Wisely

While chairs may seem like an obvious choice, consider offering a variety of ergonomic seating options for visitors to choose from. This could include comfortable couches or even standing-height tables. This allows visitors to select seating that best suits their needs and preferences.

Add Your Personality


A reception area should be professional, but it doesn’t have to be bland and sterile. Adding a few personalized touches, such as artwork or a vase of flowers, can create a warm and inviting atmosphere. A reception area is a great place to feature the Employee of the Month, your company’s charitable works, or images that highlight your company values.

Lighting is Important

Adequate lighting is essential for creating a welcoming environment. Consider adding a mixture of natural and artificial lighting to create a warm and inviting space.

Consider Privacy


Using barriers and plants to create seated privacy for guests is a great way to give them a sense of safety and comfort. Not only does this provide a peaceful atmosphere, but it also makes guests feel like they have their own space, which is especially important for those waiting to meet with someone in your company.

Control the Temperature

The temperature in your reception area should be comfortable year-round. If your space is prone to getting hot or cold, invest in a programmable thermostat to regulate the temperature automatically. (We recommend putting the thermostat under your receptionist’s control, and not the customers.)

Add Plants


Not only do living plants help to purify the air, but they also contribute to a calming atmosphere.

Offer Refreshments

Providing a selection of drinks or snacks can make visitors feel more at home and relaxed. This could include a small water dispenser, coffee maker, or a bowl of fresh fruit. Just make sure to keep the area clean and well-stocked.

Reduce Noise

While some background noise is expected in a reception area, too much can be distracting or overwhelming. Wall hangings will contribute to soundproofing, but don’t be afraid to use a white noise machine for aural privacy.

Enter Seated Privacy, and a return to the segmented office designs of the past, full of cubicles and barriers creating discreet workspaces and purpose-built areas. After a few years working shoulder to shoulder at galley style long desks, many office workers said that they prefer to have some form of separation between them and their colleagues.

Cubicles and barriers are being implemented to create a more conducive work environment. They provide a sense of privacy and reduce distractions, making it easier for employees to focus on their work. By eliminating noise pollution and other nagging distractions, barriers boost employee productivity to heights unseen in open offices.

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